SupportStack Logo SupportStack

The Taskbar Toolkit for
Faster, Smoother IT Support

SupportStack is a suite of lightweight taskbar tools that reduce ticket noise, speed up resolutions, stop escalations.
Take the pressure off your desk and your clients.

What We’ve Built for Smarter Support

Meet users where work actually happens
Not in portals, inboxes, or phone queues.
Three lightweight apps, built for the real day-to-day of end users, site contacts, and frontline engineers.

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Support Panel

Give staff a better way to log tickets and get help, right from the taskbar.
One-click ticketing with system info, live progress tracking or escalation, and built-in self-service for common requests.

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Support Manage

Let ops and HR handle access changes without clogging your ticket queue.
Add or update users without tickets, schedule terminations with audit trails, and sync everything with AD, M365, and your PSA.

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Support Guru

Give frontline engineers the answers, tools, and context to solve more from the tray.
Surface user and device context instantly, look up AD or Exchange commands, and generate clean, consistent ticket notes in one click.

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πŸ–₯️ Built for End Users, Connected to Your PSA

Support Panel lets staff log, track, and manage tickets right from the taskbar - no portals, no calls, no inboxes.

  • πŸ“Œ Log tickets with screenshots and system info included
  • πŸ“Œ Track progress, escalate, request a callback, or self-serve
  • πŸ“Œ Fewer calls, cleaner tickets, and better visibility for your desk

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πŸ” Fully Integrated with Microsoft 365

Support Manage connects directly to your Microsoft 365 tenant.
It's built for secure, domain-joined environments - no logins, no portals.

  • 🎯 Automates 95% of joiner, leaver, and change requests
  • 🎯 Uses your real AD, Exchange, and M365 structure
  • 🎯 Deployed via GPO, with no personal device access

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πŸ§‘β€πŸ’» Built for Engineers, Right in the Tray

Support Guru gives frontline techs the tools and context to resolve more without switching tabs.

  • ⚑ See ticket history, system info, and context instantly
  • ⚑ Run quick lookups for AD, Exchange, and networking
  • ⚑ Resolve more without escalating or asking seniors

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Built for Less Friction, Fewer Escalations, and Smoother Support

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Less Back-and-Forth

Clients log clean tickets and see progress without chasing your team.

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Fewer Tickets

Engineers focus on real problems, not password resets and status checks.

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Happier Clients & SLAs

Lower noise means faster resolutions and tighter response times.

Ready to Try It with Your Team?

Let’s show you how it works β€” and how it saves your team time.